Atharav Enterprises

1 - 2 Years

Chennai


Job Description

Dear Candidates,

We are having opening for FIELD SERVICE ENGINEER
Position FIELD SERVICE ENGINEER
Qualification Engineering & Diploma IT
Location: Chennai
Gender Male
Salary 15k to 16k
Experience 1 to 2 yrs
Industry
IT Education Educational, Business to customer

Job Responsibilities . The FSE performs the major functions listed below. The position may require additional duties that may not be outlined below, and specific functions are subject to change.
• Basic troubleshooting, installation, maintenance and repair on designatedequipment.
• Completing Preventative Maintenance and fieldmodifications.
• Ticket system of CRM Process and managing repair parts cycletimes.
• Keepinguptodateonadministrativeresponsibilitiessuchasmaintainingcustomer servicelogsandinternal service records in a timelymanner.
• Maintaining daily communications with customers to ensure resolution and properfollow-up.
• Maintaining tools and test equipment and ensuring they are properlycalibrated.
• MeetingHealthandHumanServices,EnvironmentalHealthandSafetyand/orallotherapplicableregulatory requirements.
• Utilizing the escalation process to resolve customer service deliveryissues.
• Identifying and participating in Pre-sales activities such as Demo, AMC renewals.
• Workingasamemberofthelocalteamtoprovideefficientservicedeliverytoallaccountswithinassignedarea.
The ability to lift and carry a toolbox that can weigh up to 20Kgs
Skill anyequivalentcombinationofexperience,educationandtraining,whichprovidesthenecessaryknowledge,skills and abilities, would be acceptable, subject to any legal and/or regulatoryrequirements.
• Engineering & Diploma IT with Minimum 1 Years of Experience in IT Hardware/ Software installation and Maintenance.
• Must have experience servicing in – Printer, Projectors.
• Experienceinterfacing withbothinternalteammembersandexternalcustomersaspartofasolutionbased serviceprocess.
• Experience diagnosing and repairing Computers, MS-Office, Windows Operating Systems, Projec

Salary 1 Lac 75 Thousand To 2 Lac P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Work Experience 1 - 2 Years
Qualification Diploma

Key Skills

Field Service Field Sales

Company Profile

Company Name

C3 IT EXPERT

About Company IT EDUCATIONAL
Contact Person Ms. Divya
Address CHENNAI
Mobile 9527028100
Email ID atharavent5@gmail.com




Contact Now

+91-9527028100